HRM Awards 2009 Hong Kong

   
 
 
 
Jonathan Gove

Client Development Leader, Greater China
Mercer




Responsibilities

Mr. Gove leads client development for Mercer's Hong Kong office. He focuses on understanding clients' business challenges, and using that understanding to bring the full range of Mercer's product and service portfolio to address those challenges.

Experience

Prior to joining Mercer, Mr. Gove spent 18 years at Oliver Wyman(Mercer Management Consulting) where he was the Hong Kong office head and most recently led the Greater China Communications, Media, and Technology Practice.His clients included Huawei Technologies, Nokia Siemens Networks, Caltex, SK Telecom,Motorola, Philips Electronics, PCCW, and Hewlett Packard.

Areas of Mr. Gove's experience include:

Strategy and business plan creation: Developing strategies to create value; these strategies typically involve starting with a detailed understanding and segmentation of customers, and the creation of offers that are tailored to the most attractive customers - and supported by rigorous economic modeling. Projects completed covered network outsourcing and managed services, the shift from product to solution or service based business models, and market entry.

Organizational system design and implementation: Leading multiple major organizational system design efforts, and working with Board of Directors and Executive Management to implement the recommendations. Topics include development of a governance system, establishment of management teams and cross-functional committees, and design of executive level and functional solid line organizations to support strategy goals. Implementation efforts require consensus building across the top 50 managers in an enterprise, as well as communication to a much broader set of managers.

Due diligence and transaction support: Leading valuation support; IPO/post transaction business planning; market, customer, and competitor due diligence; divestiture strategy; and operations improvement Education Mr. Gove holds a B.A. in East Asian studies from Princeton University and an M.B.A. from the Stanford Graduate School of Business.